AM
Amanda M

1 reviews | Active since Jan 2019

12 Feb 2024, 23:24

Brenthurst Hospital Sister Angel - she's no Angel!

It's 11:17PM and I still haven't received my night medication. Iv been admitted at Life Brenthurst since Tuesday and the staff has been very helpful and friendly up to today. What's sad is that's it's the sister in command that's lagging and has a bad attitude. Sister Angel. I asked about my meds and she responded in a very irrited manner and tone, telling me that the doctor changed my script hence I hadn't received my meds. This is something that happens more than once I'm sure and her simply advising and informing me what the held up was could have been much better than the stinking attitude she gave me. She acted as if my asking was such a huge inconvenience to her. What's more sad is receiving such treatment from someone in her ranking you wonder what her subordinates are learning. She didn't even apologize when the meds came! Dissaponted.

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Replies (1)
Life Healthcare
Life Healthcare's reply13 Feb 2024, 09:33
Official
Good day, Amanda M, Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon. Regards, Life Healthcare