BILLING ACCURACY IS NON-EXISTENT

Should you end up at Life Wilgeheuwel Hospital, best you be prepared for nothing short of an absolute fiasco when it comes to your billing. My husband was admitted in December 2024, not only did they manage to bill the account with me as the patient which resulted in claims being rejected in spite of authorisations for the CORRECT patient, but now in April 2025 we are now recieving accounts for the first time - only being made are of them via SMS demand for payment with ZERO context! Now the accounts department is in such disarray that at one point I was receiving a statement every 2 weeks and each of them had different billing amounts, no co-payments reflected, incorrect patient information (the list is endless). And the government wants NHI when the PRIVATE sector can't even bill accurately - at what point are you accountable for your incomprehensible accounting and write off bills that you are not capable of billing correctly?