Bad Standard

Good day. I was at rosepark Saturday afternoon. The staff members in the maternity were eating infront of me while they were supposed to be assisting me, I went to the reception to complain because i was not getting assisted. The on person infront had no mask and was sneezing, the other lady was on a private call and i had to wait. I put in a complaint and the consultant told me i must not speak to the manager in charge but someone would call me on monday the hospital manager but still no call nothing. I am shocked at the service and the standard of the hospital. THank you