bad service

I have paid up the amount of R1017, which i owed Brenthurst Hospital, then i called the head office and spoke to a Jonas Mugivhi because even after sending the proof to the accounts i still got no peace. I explained to Jonas my story of harassing sms's that i get even after paying, he asked me to sent him the two Proof of payments, unfortunately one of them had a wrong reference number but he was able to see that the two payments are from me for the same account. all he needed to do was to update the system and probably have a small explanation that the payments are for nkaba Senne even though the other one had a wrong reference. I told him that even after payment i am still being harrassed by sms's from Mooney ford attorneys saying that i did not pay the account and i will be sent summons i asked him if he was able to update some where on their system to say that the account is paid up, he assured me that he will assist. I continues to call him when ever i receive the sms and he still said he will assist, it's now 2020 i am still getting the same harassment sms that i will be sent summons.

On the 30 January 2020 i though i should call this lawyers and sort it out myself i was put on hold for close to 30 minutes and let alone these lawyers use the 031 code meaning they are not even from Joburg . i am just defeated by all this.