Bad Service

I received an sms last week to pay my outstanding account, however the number provided just rings with no answer.

Eventually today I reached a male using a different number sourced from the hospital the account is actually for. He said he would email me banking details in order to make payment this morning yet I still have received nothing.

Its been over a week now that i have tried to make payment however there is no one to assist me and the accounts department is all the way in Johannesburg so im unable to pay the hospital in East London.

It is truly becoming ridiculous now!