Bad customer service

Good day

Is with sad regret to be writing this email to you guys.

Visited your life healthcare florida on sunday to pick up(discharged) my wife and disabled daughter who can't walk and found your parking bay all taped so that we can park far because the were working however asked your politely asked your security on duty to park closer to the exit door so that it becomes easy for us when we come back but no your security told me I have to park were it's open and it was far away from your entrance door, then I asked to speak to their manager and please check your cameras and see how long did it take their manager to come out who then I asked for the names of the sucurity guard who treated me like a stupid man who had no human rights and that's when the manager told me that she won't do that because I can ask the man myself so I ask if the security company was carefully checked before they got the tender at life healthcare because is clear that they don't practice TCF and it seems like they're not aware that they are currently at the hospital were people come in for stressing health matters for them to contribute to our stress that we are the for. The manager was not helpful she was also rude and no empathy at all so I ask myself is this what we must worried about all the time I visit Flora or must change hospitals because of the services we get from one of your own and even sent an email to your customer service email and complaints email also sent an email to Kim and Peter but till now No response meaning clearly my concern about your security guards is not important about them ill treating me wife and disabled daughter of mine was not important

Regards Mr Titus Lehlohonolo Mabunda *** ‪***