Bad and inept service from Brenthurst Clinic/Life Healthcare

Embarrassingly bad experience from start to finish. After much waiting, disorganisation and poor communication on the day of my procedure, I received some apology phone calls and emails from various members of the management, which I accepted. They then have the audacity, months later, to send me a bill for a procedure which was pre-authorised and covered IN FULL by medical aid. I will strongly recommend to everyone I know to try any other hospital/clinic for their medical needs. Sloppy, inept and bureaucratic through and through.