AVOID if your life depends on it!

My daughter rushed to the Life Groenkloof Hospital emergency unit on 16 August 2023 with a severe peanut allergy. After completing necessary documentation and paying the fee (whilst in shock), she waited 20 minutes and was STILL not attended to. In this time, she approached the receptionist 3 times explaining that she is an anaphylactic patient & her condition was worsening, she was told to sit & wait her turn. Someone picked her up & took her to another nearby hospital where she was attended to immediately. After sending 2 rounds of mails with our concerns, management has STILL not addressed this situation! After the first complaint a few days later, all we received was a notice to say that she had been discharged from the hospital the next day after the complaint… She hadn’t even seen a doctor, never mind admitted…. VERY VERY suspicious!!!