IM
Imthiaaz M

1 reviews | Active since Sept 2026

10 Sept 2026, 14:55

Appalling Service from Life Chatsmed Hospital

My wife was rushed to the Trauma unit on the morning of the 4th of September to Life Chatsmed Garden Hospital. Upon arrival we were shocked to see that at an emergency unit there was absolutely no rush to assist her. She was having trouble breathing and considered this to be life threatening. The staff at the trauma unit had a no care attitude and came across as we were just another number. The service was so bad that we actually left for another hospital. Whilst at the trauma unit there were several other people complaining along the same lines. Their service was anything but satisfactory. In fact the staff should be restrained cause I believe they have reached a comfort zone. Absolutely Shameful.

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Replies (1)
Life Healthcare
Life Healthcare's reply10 Sept 2026, 15:27
Official
Good day,

Thank you for bringing this to our attention. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=RQqWjstQ so we can escalate this to the relevant facility manager who can engage with you directly and address the matter with the doctor.

Quality lies at the core of our values as we offer excellence in clinical care and service delivery at all levels, and we aim always to have a patient-centred approach and to make personal care a reality at every interaction.
We are sorry to hear that you never got to experience this.

Kindly send us your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=RQqWjstQ, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course.

We look forward to hearing from you.

Kind regards,
Life Healthcare