NM
Nomhle M
1 reviews | Active since Apr 2020
01 Apr 2020, 10:01
APPALLING service at Bedford Gardens Hospital (Life Healthcare)
Completely and utterly disgusted with the service my family has received thus far at the Life Healthcare Bedford Gardens hospital. In a time of lockdown, communication for the patients family is imperative! However the doctor looking after my dad has done very little to keep my family notified. I am in disbelief with how nonchalant he has been in treating my dad — If this were his family member I highly doubt he'd accept this treatment. It speaks volumes to see that we aren't the only family who has received extremely poor service — this confirmed in the number of complaints I've seen on this website. My family has escalated this complaint to the highest level. Unimpressed to say the least!
Helpful (0)
Replies (1)0
Replies (1)Life Healthcare's replyOfficial
01 Apr 2020, 16:42Hi Nomhle,
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
Please don't hesitate to contact us should you not hear anything.
Life Healthcare's reply01 Apr 2020, 16:42
Official
Hi Nomhle,
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
Please don't hesitate to contact us should you not hear anything.
