NT
Nicolene T

1 reviews | Active since Mar 2025

05 Mar 2025, 14:44

Accounts

I absolutely had enough!! I had a procedure done at Life Brenthurst Hospital in July 2024. Today is the 5th of March 2025 and still they call numerous times a week for an outstanding amount which the hospital has over charged my medical aid and I'm not liable for , evertime they call it's a different person and I have to tell them the hole story from start to end and no one takes the actual time to sort this out. I've been in contact with accounts at the hospital and now head office as well as my medical aid. Somehow my medical aid can tell me they over charged but the accounts department at the hospital can't seem to find the time to call my medical aid and fix their mistakes. This is so bleddie frustrating. Please Life Healthcare DO BETTER

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Replies (1)
Life Healthcare
Life Healthcare's reply06 Mar 2025, 08:59
Official
Hi Nicolene T, Thank you for taking the time to get in touch with us. We have shared your contact details with hospital management for investigation and feedback. Many thanks, Life Healthcare