Accounting depart not fixing their incorrect bills

Item: Life Healthcare
Rating: 1
Author: Caspar S

Your accounting depart ignores all requests to correct an incorrect bill that the medical aid refuses to pay. Please correct your bill so that the medical aid can process it and so that we can pay our co-payment.

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Replies (1)

Life Healthcare's replyOfficial

12 Jun 2020, 12:13

Hi Caspar,

Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.

As this matter involves personal information and data, we cannot share any updates via Hello Peter.

Please don't hesitate to contact us should you not hear anything.

Life Healthcare's reply12 Jun 2020, 12:13

Official

Hi Caspar,

Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.

As this matter involves personal information and data, we cannot share any updates via Hello Peter.

Please don't hesitate to contact us should you not hear anything.