RB
Reuben B

1 reviews | Active since Feb 2026

25 Feb 2026, 10:12

Account / Billing Queries - Rude Tele agent

Spoke to the most rude and obnotious agnet in your accounts and billing line. She didnt not even have the audacity to introuduce her name at the begining of the call and is busy having conversations with her collegue while on the phone with me. how proffesional.

Then decides to hang up the call?

0
Replies (1)
Life Healthcare
Life Healthcare's reply25 Feb 2026, 10:45
Official
Dear Reuben B, Thank you for bringing this to our attention. We are sorry to hear that you were disappointed and let down by Life Healthcare. We would appreciate the opportunity to contact you. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=lI17XPjy so that we can escalate this to the appropriate department within the hospital. We do hope to turn this around for you. Many thanks, Life Healthcare