3 Months and still not Paid

Highly upset;

I had an operation on the 6th of July 2017 at Life Beacon Bay in East London. I had to pay upfront for the Hospital Account - 2 Nights stay (R34,900) Anesthetist - R7,660 Surgeon - R40,000

The procedure was done. I stayed ONE night (left just after 09:00AM on the 7th of July), my theater time 120min and NOT the quoted 250min)

The surgeons rooms arranged with the Patient Service Manager - Beverly Van Way to re-reimburse me for the over-charge on the Hospital and theater time. After a great battle to get feedback the service manager eventually rep**** that the reimbur*****t will be done and that the patient (me) will be contacted and reimbursed by Life Heat head office - This notification was sent on the 24th of August 2017.

To date I have not yet been contacted; i cannot get hold of the service manager or anyone that seems to know how i can go about to get the monies reimbursed.

Its a lot of money; and they were quick to take but now that they have to give back NO ONE seems to be able to assist.

My worst ever experience with any hospital in my entire life!!