CZ
Cecilia Z
1 reviews | Active since Oct 2022
19 Jan 2024, 08:44
*******
I went Life healthcare in Groenkloof Hospital emergency unit on 10/01/2024 around 3 am. The Dr did nothing ang gave me a letter to go back to my GP because my BP was a bit high and I need sugar test which they didn't do. To my surprise I am now being charged R829 for being told to go to my GP. This is totally unfair. this is a total ******* and I need the amount reversed as I was never assisted in the institution. My GP is the one who deserves to charge me
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Replies (2)
Life Healthcare's replyOfficial
22 Jan 2024, 09:26Good day, Cecilia Z,
We are sorry to hear about your experience. We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything.
Many thanks,
Life Healthcare
Life Healthcare's reply22 Jan 2024, 09:26
Official
Good day, Cecilia Z,
We are sorry to hear about your experience. We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything.
Many thanks,
Life Healthcare
CZ
Cecilia Z's updateReviewer Update
01 Feb 2024, 11:29I still haven't received anything from hospital management. Life healthcare doesn't really care about patients complaints.
CZ
Cecilia Z's update01 Feb 2024, 11:29
Reviewer Update
I still haven't received anything from hospital management. Life healthcare doesn't really care about patients complaints.