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Bianca D

1 reviews | Active since Aug 2014

14 Dec 2023, 10:22

Terrible booking system and no customer service

I sent a request on the 2nd of December to Life day in Sandton make a booking for the 15th of December. Received the email confirming my enquiry, so they definitely received my request. I called today to confirm my booking for tomorrow only to be told they didn't book me and they are fully booked for tomorrow. Terrible booking service and zero customer service.

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Replies (1)
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Bianca D's update14 Dec 2023, 10:57
Reviewer Update
Received a call from Samantha, the manager. Samantha was very helpful and provided an alternative time. Thank you very much Samantha for making a plan but also for taking the time to get back to me. It is greatly appreciated.