Life Day Spa
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Life Day Spa
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMDLN
Makomane Dorothea Lawretta Ntsosheng
1 reviews | Active since Dec 2015
15 Feb 2026, 06:47
Very disappointing experience on the 30th January
My mother and mother-in-law (both senior citizens) were left to navigate the spa on their own with no guidance between treatments. They were not informed of treatment times, where to go next, or even when and where lunch was served. I repeatedly checked with reception and was assured they were fine, which turned out not to be true. I emailed both the branch and head office on 31 January and received no response. Based on this experience, I would not recommend Life Day Spa — especially for elderly guests who require attentive service and clear guidance.
Helpful (0)
|Replies (0)MDLN
Makomane Dorothea Lawretta Ntsosheng
1 reviews | Active since Dec 2015
15 Feb 2026, 06:47
Very disappointing experience on the 30th January
My mother and mother-in-law (both senior citizens) were left to navigate the spa on their own with no guidance between treatments. They were not informed of treatment times, where to go next, or even when and where lunch was served. I repeatedly checked with reception and was assured they were fine, which turned out not to be true. I emailed both the branch and head office on 31 January and received no response. Based on this experience, I would not recommend Life Day Spa — especially for elderly guests who require attentive service and clear guidance.
0
Replies (0)M
Mahlatse
1 reviews | Active since Oct 2025
29 Dec 2025, 09:39
Watch and bracelet went missing at Life Day Spa Pretoria
I went to Life Day Spa Pretoria on the 16th of December 2025, just before our massages, I realised I still had my watch and bracelet. I then asked asked them if I could take them off and put them on the counter. I did exactly that, we then had our massages. After our massages, I forgot both my watch and bracelet. I then went home and a few days later, I remembered them. I contacted the spa and I was told someone that claimed to be my sister came and collected my items. I asked how did they authenticate her identity and what proof did she give that the watch belonged to her sister and they couldn’t respond. They then told me they made a mistake and that they didn’t give the person my watch. Now they say they’re busy investigating my case and I have been waiting since then.
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Mahlatse
1 reviews | Active since Oct 2025
29 Dec 2025, 09:39
Watch and bracelet went missing at Life Day Spa Pretoria
I went to Life Day Spa Pretoria on the 16th of December 2025, just before our massages, I realised I still had my watch and bracelet. I then asked asked them if I could take them off and put them on the counter. I did exactly that, we then had our massages. After our massages, I forgot both my watch and bracelet. I then went home and a few days later, I remembered them. I contacted the spa and I was told someone that claimed to be my sister came and collected my items. I asked how did they authenticate her identity and what proof did she give that the watch belonged to her sister and they couldn’t respond. They then told me they made a mistake and that they didn’t give the person my watch. Now they say they’re busy investigating my case and I have been waiting since then.
0
Replies (0)AP
Alwyn P
1 reviews | Active since Mar 2011
14 Dec 2025, 11:24
Cunning and Misleading Promotion by Life Day Spa (Octavia’s)
Beware of the cunning and misleading 3 for 2 voucher promotion. At no point during the purchase do they notify you that the 3rd voucher cannot be used with the other 2 as it only becomes valid next year. It is apparently hidden in some t’s & c’s. What’s worse is that last year you could use all 3 and when we made our booking at Octavia’s by Day Life Spa, the person used all 3 voucher numbers and confirmed the booking was paid for. As a result we ended spending the cash we were hoping to save via the vouchers, and are sitting with a spare voucher which we had no intention of using. Clearly very cleverly constructed to make people still spend the full amount and commit to a future purchase. Very intentional.
Helpful (0)
|Replies (1)AP
Alwyn P
1 reviews | Active since Mar 2011
14 Dec 2025, 11:24
Cunning and Misleading Promotion by Life Day Spa (Octavia’s)
Beware of the cunning and misleading 3 for 2 voucher promotion. At no point during the purchase do they notify you that the 3rd voucher cannot be used with the other 2 as it only becomes valid next year. It is apparently hidden in some t’s & c’s. What’s worse is that last year you could use all 3 and when we made our booking at Octavia’s by Day Life Spa, the person used all 3 voucher numbers and confirmed the booking was paid for. As a result we ended spending the cash we were hoping to save via the vouchers, and are sitting with a spare voucher which we had no intention of using. Clearly very cleverly constructed to make people still spend the full amount and commit to a future purchase. Very intentional.
0
Replies (1)