TM
Tamia M
1 reviews | Active since Oct 2018
04 Dec 2023, 11:58
Life day spa waterfall
Life day spa branches always have the worst booking experiences. You have to go through great lengths to ensure that you’re booked. Last week I made a booking request online at the Life Day Spa in Waterfall and the website states that a member of the team would get into contact to confirm the booking. I was never contacted and when I sent an email , the response was to make a new booking ! So if I didn’t send a follow up email , I would not know my booking was not received ?
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Tamia M's updateReviewer Update
06 Dec 2023, 09:00Received a follow up sms from Life day spa Waterfall and in the sms they are referring to me in a name that’s not mine. Again, they were supposed to get back to me in 24 hours and it’s been longer than that. I had to follow up myself only to find my booking request wasn’t even entertained and now they’re getting back to me and they have me mixed up with someone else. Please work on your booking system .
TM
Tamia M's update06 Dec 2023, 09:00
Reviewer Update
Received a follow up sms from Life day spa Waterfall and in the sms they are referring to me in a name that’s not mine. Again, they were supposed to get back to me in 24 hours and it’s been longer than that. I had to follow up myself only to find my booking request wasn’t even entertained and now they’re getting back to me and they have me mixed up with someone else. Please work on your booking system .