Horrible servere service

Natis website of licence booking is not accurate because it is been a month that we trying get a date for my dad to renew his driving license, whether you log on very early or later still you not going to get the space in all the branch. When you go direct to the branch they don't want to assist they keep on referring you to the website that is always have no slot to book. When you the natis call center no one answers the phone.