Disappointing experience with McDonald's Promenade Mall Online Order

Disappointing Experience with McDonald's Promenade Mall Online Order

Order Number: #DFD*** (Value: R364)

As a first-time online purchaser through the Mr. D app, I was shocked by the numerous issues with my order. - Happy Meal toy mismatch (received no toy) - Incomplete Chicken Foldovers (lacking lettuce and ketchup, despite requesting tomato ketchup) - Foreign object in my son's Apple Juice, which tasted diluted.

Mr. D Food's support offered a R25 coupon, which I found insufficient considering the extent of the problems.

Consider hiring more staff for promenade McDonald's mall dedicated to online orders to prevent such mistakes.

Unfortunately, this experience has deterred me from purchasing online from McDonald's again.