WORST MEDICAL AID AND CUSTOMER SERVICE !!!

I made the biggest mistake of my life leaving Discovery Medical Aid after 11 years and going to Liberty Life Medical Aid. The Financial Advisor/Sales consultant makes Liberty Medical Aid to be the best product around. Anyways ive been on it now for 6 months and we picked up that 3 year old son needs to go for a procedure. Been waiting over a month for authorisation as Liberty says its a \non disclosure"case. My son was consulted last year and the doctor picked something up but no treatment was done. He said my son is still too young and most often it comes right after time. We went for a checkup recently and the doctor advised that the procedure needs to get done now as it hasnt corrected itself. <br> When i signed up the Financial Advisor/Sales consultant said that everything would be exactly the way it was with discovery. i wouldnt loose out on anything. Fully covered. I even took out additional Gap cover. <br> Now with this problem i try calling the sales person and he cuts the calls not once but numerous times....<br> I dont only have Medical Aid with liberty"