1 reviews | Active since Feb 2015
Worst Medical aid! !!
<p>THey are all about the money! No customer service, no personal care, nothing! ! Broke their contact when I resigned, and can'tadmit to it now. I had to pay 14k out of my pocket for everything that they didn't pay. Also had to pay for the new medical aid. But when you talk to anyone the don't care about any thing or anyone except the money. Where is the personal touch and people s****s? ? I think it is totally pathetc!!! </p>
Dear Miss Du Preez
I am sorry to hear that you are not happy with the service you have received and will be in contact with you soon.
Thank you for taking the time to post your dissatisfaction with our service. I would like to discuss the matter with you personally so that we can resolve it quickly. I will look into your complaint and be in touch to provide you with feedback within the next 2 days at the latest but sooner if possible.
Again, I apologise for your unpleasant experience and guarantee that I will do my very best to resolve the issue so that LMS Medical Fund can continue to provide you with better service in future.
Yours sincerely
Bonita Venter
LMS Medical Fund
Escalations Officer
Dear Miss Du Preez
I am sorry to hear that you are not happy with the service you have received and will be in contact with you soon.
Thank you for taking the time to post your dissatisfaction with our service. I would like to discuss the matter with you personally so that we can resolve it quickly. I will look into your complaint and be in touch to provide you with feedback within the next 2 days at the latest but sooner if possible.
Again, I apologise for your unpleasant experience and guarantee that I will do my very best to resolve the issue so that LMS Medical Fund can continue to provide you with better service in future.
Yours sincerely
Bonita Venter
LMS Medical Fund
Escalations Officer