PW
Pierre W
1 reviews | Active since Dec 2009
09 Dec 2015, 13:31
Why are you calling me?
Dear reader<br> <br> I have just received a call from *** with a lady acting on behalf of Lee Bah Tee (Liberty).<br> A most unprofessional soul who cut me off when I asked to speak to her supervisor.<br> Unfortunately I'm not sure if she is from Life Insurance or from Medical Aid, but I guessed the latter.<br> <br> Why call me when I'm listed on the DMASA Do Not Contact list?<br> In terms of the POPI and ECT Acts I now demand you tell me where you found my details, and why you have not honoured the DMASA list.<br> <br> Thank you<br>
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Replies (1)LMS Medical Fund's replyOfficial
09 Dec 2015, 13:48Hello hislordship,
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
LMS Medical Fund's reply09 Dec 2015, 13:48
Official
Hello hislordship,
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
