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I am a customer of Liberty M/A and Prime cure is me service provider. I submitted 3 claims which i still have not been assisted with. I am waiting over 6 months for 1 refund and 2 months for another. I have been dealing with Mbuli Sibusiso for most of these claims, he keeps telling me that the refunds department is slacking and there no one to help in that department. I am extremely tired of this M/A . I have proof of how many emails i have sent and got mo response back. I call everyday which is costing me a lot of money. I cannot afford this. The next call Liberty / Prime cure will be getting if from my lawyer if this is not resolved by the end of the month 28/02/2015.<br> I have been very patient and understanding all this time but now I think these people either do not know what they are doing or they are just taking advantage.