BG
BIANCA-LEE GROSSETT
1 reviews | Active since Feb 2015
27 Feb 2015, 02:38
LIBERTY HOSPITAL INSURANCE LEAVES UR BROKE
LIBERTY REFUSES TO PAY OUR CLAIM, MY HUSBAND HAD A HUGE PLATE PUT IN HIS ARM, HE DIDNT STAY IN HOSPITAL AS WE COULDNT AFFORD THE EXTRA NIGHT AND HE IS A CHRONES SUFFERER SO HE CANT HAVE ANY PAIN DRUGS OR ANTI INFLAMATORIES ADMINISTERED HE ALSO NEED TO USE THE TOILET FOR HIS CHRONES EVERY 30 MINS AND NEEDS PRIVACY FOR THAT. LIBERTY SAID THE 60 K OP WAS CONSIDERED SERIOUS AND WONT PAY. 3 MONTHS TO GET FEEDBACK AND THEY WONT MAKE AN APPOINTMENT TO SEE US PERSONALLY.
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LMS Medical Fund's replyOfficial
27 Feb 2015, 09:04Hello SPEEDYBINK,
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Jodi Muller
Liberty Medical Scheme
Escalations Officer
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Jodi Muller
Liberty Medical Scheme
Escalations Officer
LMS Medical Fund's reply27 Feb 2015, 09:04
Official
Hello SPEEDYBINK,
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Jodi Muller
Liberty Medical Scheme
Escalations Officer
Thank you for your posting.
I apologise for the frustration you have experienced.
Your complaint relates to a product that is not owned or administered by Liberty Medical scheme. In the circumstance, we have referred your complaint to the relevant business area within Liberty for immediate attention and resolution.
Yours sincerely
Jodi Muller
Liberty Medical Scheme
Escalations Officer