NK
Nico K

1 reviews | Active since Jan 2010

20 Mar 2015, 10:10

I think they are great

It is a national past-time to complain about Medical Aid Societies.<br> <br> I belong to a Liberty Life Heath Care Plan. I think they are marvelous. They answer the phones. A human interacts with you. They listen and have clear guidelines.<br> <br> Twice I have asked for exception decisions from them to pay for something not covered by most Medical Aids. I was able to show why I needed it, how it would help me and how they could benefit.<br> <br> The committees granted by requests. I know their competitors would not necessarily be that helpful.<br> <br> Well done to Liberty Healthcare. I feel you do care about your members.

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Replies (1)
LMS Medical Fund
LMS Medical Fund's reply20 Mar 2015, 10:21
Official
Hello nkleynhans,


Thank you for sharing your positive feedback
I appreciate the time and trouble you have taken to give Liberty Medical Scheme a public pat-on-the-back.
Feedback like yours encourages us to stay on our toes and energises positive change. I would like to take this opportunity to personally thank you for your positive words.

I hope that your dealings with Liberty Medical Scheme will continue to be as pleasant, if not more so.

Once again, thank you for your encouraging feedback and support.

Yours sincerely
Gillian Solomon

Liberty Medical Scheme
Escalations Officer