LR
Lee-Ann Rossouw
1 reviews | Active since Jul 2011
04 Jan 2016, 10:33
Debit Order
It is the 4th of January and my debit order has not gone off my account - please action soonest.
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LMS Medical Fund's replyOfficial
04 Jan 2016, 10:41Hello Lee4803,
I am sorry to hear that you are not happy with the service you have received and will be in contact with you soon.
Thank you for taking the time to post your dissatisfaction with our service. I would like to discuss the matter with you personally so that we can resolve it quickly. I will look into your complaint and be in touch to provide you with feedback within the next 2 days at the latest but sooner if possible.
Again, I apologise for your unpleasant experience and guarantee that I will do my very best to resolve the issue so that Liberty Health can continue to provide you with better service in future.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
I am sorry to hear that you are not happy with the service you have received and will be in contact with you soon.
Thank you for taking the time to post your dissatisfaction with our service. I would like to discuss the matter with you personally so that we can resolve it quickly. I will look into your complaint and be in touch to provide you with feedback within the next 2 days at the latest but sooner if possible.
Again, I apologise for your unpleasant experience and guarantee that I will do my very best to resolve the issue so that Liberty Health can continue to provide you with better service in future.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
LMS Medical Fund's reply04 Jan 2016, 10:41
Official
Hello Lee4803,
I am sorry to hear that you are not happy with the service you have received and will be in contact with you soon.
Thank you for taking the time to post your dissatisfaction with our service. I would like to discuss the matter with you personally so that we can resolve it quickly. I will look into your complaint and be in touch to provide you with feedback within the next 2 days at the latest but sooner if possible.
Again, I apologise for your unpleasant experience and guarantee that I will do my very best to resolve the issue so that Liberty Health can continue to provide you with better service in future.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer
I am sorry to hear that you are not happy with the service you have received and will be in contact with you soon.
Thank you for taking the time to post your dissatisfaction with our service. I would like to discuss the matter with you personally so that we can resolve it quickly. I will look into your complaint and be in touch to provide you with feedback within the next 2 days at the latest but sooner if possible.
Again, I apologise for your unpleasant experience and guarantee that I will do my very best to resolve the issue so that Liberty Health can continue to provide you with better service in future.
Yours sincerely
Gillian Solomon
Liberty Medical Scheme
Escalations Officer