Conflicting Claim acknowledgements

<p>On the 2nd of August 2016 I was admitted into hospital due to a spider bite that turned into an abscess so big the doctor could not believe it.</p> <p>They drained it that evening I was under anaesthesia when they did that’s how bad it was and I was left with two open wounds on my left hip</p> <p>On the 3rd of August two lovely ladies came into my ward took the drain out took the plasters off and the wounds I had were +- 9cm long and about +- 7cm deep (I have photos of the wounds if required).</p> <p>They then attached a machine to me informing me that this will half the healing time and I must not get a fright when there is a claim on my medical aid for -+ R12000.00.</p> <p>So I was expecting a claim for -+ that amount. On Tuesday the 27th of September I received a claim acknowledgement saying 2 of the 3 items would be paid for.</p> <p>On the 3rd item it said there is waiting period. Now the only waiting period I was aware of was my ankle was broken in March 2016 which is excluded for a year.</p> <p>Today I received another Claim acknowledgement saying that LMS will not be paying for any of it. I don’t think this is fair was I had already received confirmation that 2 of the 3 items would be paid it says on the Claim acknowledgement. Can this matter please be addressed. </p> <p> </p>