PK
Promise K

1 reviews | Active since Apr 2014

28 May 2017, 21:36

Wonga Loan paid in full but still not yet updated

<p>I had a loan with wonga and washanded over to LGRATTORNEYS I paid the loan in full R1713 and send pop ********** and even to wonga collections department as well acc was paid up on the 23may i have been requesting my credit status to be updated and a paid up letter but dololo plz update that I paid the loan and I want a paid up letter as well</p>

0
Replies (3)
LGR Attorneys
LGR Attorneys's reply29 May 2017, 12:50
Official

Dear Promise,

We acknowledge receipt of your complaint and hereby confirm that the matter has been resolved.

Kind Regards,

Marike De Kock

LGR Incorporated

PK
Promise K's update30 May 2017, 09:53
Reviewer Update

So how was it resolved?did u update on wonga website that I have paid already in full and I don't owe them? Am still waiting for a pay up letter and again on credit bureau this should n updated too

LGR Attorneys
LGR Attorneys's reply30 May 2017, 14:30
Official

Dear Promise,

I confirm that the paid up letter was sent to your email address yesterday. We confirm that we attempted to contact you numerous times but that we were unable to reach you. Kindly contact LGR Attorneys on ***, in order for us to explain Wonga's process of updating your payment and listing.

Kind regards,

Marike De Kock

LGR Incorporated