1 reviews | Active since Mar 2015
Unprofessional ********* Harassment
I wish to lodge a complaint against LGR attorneys and your employee Nkoli.
Nkoli phoned me at work regarding an Absa credit card account - I told her that the debt has been prescribed and if she needs to phone me she can do so on my mobile. This morning she phoned again, I told her the same and asked her politely to stop harassing me. I am not allowed to receive personal calls at work. She continued phoning about 6 times in a question of 30 minutes. (which I heard from our receptionist as I was busy.) Eventually she left a "message" with my colleague explaining ALL the details of the alleged debt. From what I've read this is totally unacceptable and *********: "A debt collector is not allowed to: - Contact consumers at work if they know that the consumers employer doesn’t want them to be contacted during work hours. (Fail.) - Get in touch with your employer about the debt you owe. (Fail.) - Call you over and over again during a relatively short period of time. (Fail.)" Your Employees are the face of your business, and the public forms an opinion of the company based on employees' conduct - and I am not impressed. I will forward my complaint to the Law Ombudsman as well.
Good day,
We have received your review and is busy with the investigation.
We will contact you personally with a response.
Mariette Horn
LGR ATTORNEYS
*** / ***
Good day,
We have received your review and is busy with the investigation.
We will contact you personally with a response.
Mariette Horn
LGR ATTORNEYS
*** / ***
