THREATS AND ACCUSATION PASSED

I will like to bring to your attention my previous compliant which was not resolved by standard bank

I went into arrears with my standard bank cheque account and credit card. The bank was fully aware of the arrears but failed to debit my account. The account went into arrears for 6 months and was supposed to be debited from my capitec account but it was never debited. A standard bank agent then got into contact with me with the above account due to non-payment. I was not aware of the account not being debited. He explained and I then made an arrangement of R1200 to be debited from my capitec savings account. Thereafter this account was being paid. The arrangement was never broken, all payment was being made. I was then handed over to the lawyer 6 December 2017 even though I was making payment. Standard bank now require a full settlement or a 3 % average to be paid Different agent from the lawyers contacted about 4 times and I then explained my financial situation which they understood. They did advise me about the legal process. They stated that Standard bank is demanding the payment although I am paying R1200 they require more than what I can afford. I was then contact by Godfrey from the lawyers who was extremely rude and very threating. He has no respect towards me did not want to listen and told me that I was lying. He told me that I am lying about my husband’s death and he mentioned that a lot of people lie and he imp**** that I was one of them. He mentioned that I had no rights that they will come and attach all my possessions even though I am making payments towards the arrears in not enough why cant I make a plan and why cant I pay more towards the arrears. I owe a lot of money and do I think what I am mpaying to pay all off ,the interest has not been stopped on the account. According to Godfrey the sheriff is going to attach all my items to be sold He contacted me 3 times and all three times he was very rude he passes accusations and always don’t want to listen to what I am tng to explain to him He insisted that I pay the money he told me too or R1900 he even told me that I must borrow the money or I must stop paying my other accounts and pay this account. I then told him that I am a chronic patient and that I need medical care I was in and oit of hospital and I have bond with standard which I can’t stop paying. I then asked if I must ***** it cause the way he is insisting on payment. I understand that I need to pay and I am paying what I can afford to pay I don’t have any extra to make extra payment towards the account Is this the type of service we get from the lawyers? Is this what standard bank want us to go through, they will lose all their client if they have this type of service After the 3rd time i requested someone else to please talk to me as Godfrey has no way of speaking Standard was taken to the ombudsmen previously with the same account as they did not debit me according and they were charging me legal fees on the account. This is actually not my fault the bank did not debit my account and that is how I fell into arrears as if you look back at the history of the account they bank made a mistake. I would like this to be take up if not then I will go public and defame the banks name as they have no right in charging me with legal fees or handing me to the lawyer as this was their mistake

NO ONE IS WILLING TO HEAR OR HELP ME IT WAS NOT MY FAULT STANDARD BANK DID NOT DEBIT MY ACCOUNT AS PER OUR ARRANGMENT THEY WANT TO ATTACH MY BELONGINGS