This Is the Worst Law Firm I’ve Ever Dealt With

I have serious doubts about whether this law firm has any idea what they are doing. Their incompetence and lack of basic reading comprehension are astounding.

I received an email from them alleging I was in default on an account. I immediately asked for clarification—specifically, I requested the account number they were referring to (the ABSA account in question, not their trust account).

Instead of providing this very simple, relevant piece of information, they sent me the same generic payment demand again. I rep****, stating clearly and directly:

“Please stop wasting my time. Read your emails. I requested the account that this is for. (NOT YOUR ACCOUNT – THE ABSA ACCOUNT).”

Their next response ignored my request entirely and simply demanded a payment proposal and date.

In short: they either cannot read, cannot understand, or simply do not care about the facts. This kind of unprofessional conduct and blatant disregard for clear communication is unacceptable for any business—let alone a law firm.