CM
Claribel M

1 reviews | Active since Jan 2017

10 Aug 2021, 17:01

Rude Agents

I'm so disgusted with the service from your Agents Sera MAtome and Sibongile Mzobe.. They are absolutely rude.. no manner of approach.. They forget they dealing with humans.. No one just doesnt okay becos they feel like not paying.. we all have been affected by covid lockdown but for some it's worse then others.. They refused to help me make an arrangement instead they where threatening to take my assets. What is this? Sera even said on the phone "I Will NOT LIsten to You.. Companies should really look at which attorneys you use.. You will loose customers forever.. good customers that are going through a rough patch temporarily..

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Replies (2)
LGR Attorneys
LGR Attorneys's reply11 Aug 2021, 08:33
Official
Dear Ms Claribel,

Thank you for bringing this to our attention, we will investigate the matter and reply back to you via details provided below.

Kind Regards,

Surika de Wit
Attorney

LGR INCORPORATED
LGR Attorneys
LGR Attorneys's reply11 Aug 2021, 14:39
Official
Dear Ms Claribel,

We have investigated the matter and rep**** to you above complaint via private e-mail.

This matter has been attended to by our Call Center Manager. We trust this matter has been resolved.

Kind regards,

Surika de Wit
Attorney 

LGR INCORPORATED