1 reviews | Active since May 2016

07 Jun 2023, 12:35

LGR staff do not understand PRESCRIPTION DEBT.

Looking at ALL the Negative reviews on LGR, I have a lot more insight in the level of training the staff have.

I keep getting phone calls from an Andries demanding money on a prescribed debt. He refuses to listen and in fact argues that a Business Debt do not prescribe.

I have emailed a Lucinda at LGR regarding this matter and what a shocker she doesnt return or acknowledge my correspondence.

Next step is to lay a complaint at the Debt Collectors Council cause clear no one at LGR knows what they are doing.

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Replies (2)
LGR Attorneys
LGR Attorneys's reply07 Jun 2023, 13:49
Official
Dear Mrs. Johnstone,

Thank you for bringing comments about your experience with our office to our attention.

We are in the process of investigating your statements as conveyed to us and will revert back to you as soon as possible.

Yours faithfully,

Ms. M. Cornelius
LGR INCORPORATED

LGR Attorneys
LGR Attorneys's reply19 Jun 2023, 08:40
Official
 Dear Mrs. Johnstone,  Please note that we have concluded our investigation by perusing the file history and we also reviewed previous calls as well as bank statements obtained from our client.  We did not find an indication that our agent provided inaccurate information with regard to the prescription of corporate debt but we will continue to ensure that our agents remain capable of providing accurate information.  Based on the information at hand, prescription was interrupted and as such the claim has not prescribed – we will share further details in this regard with your privately outside of this forum.  We trust you find the above in order.  Yours faithfully,  Ms. M. Cornelius LGR INCORPORATED