LGR Attorneys and Standard bank protecting **********

This morning I received a call from a lady from LGR attorneys.

She stated that she is calling regarding my cheque/credit card with Standard bank. Without allowing me to respond to that, she then asked me to confirm my ID number. Out of concern, I asked her to explain further why she wants my ID number. She then stated that Standard bank authorized LGR attorneys to act on their behalf. Reluctant to give out my details I then asked her to confirm my ID number as she had both my name and surname and my employer’s contact number.

The lady confirmed the first 4 digits of the ID number which are not mine. I then advised her that the ID number does not belong to me. Out of concern I asked why standard bank handed “me” to them (LGR attorneys) as I DON’T HAVE ANY ACCOUNT WITH THE BANK. The lady profusely refused to give further details and advised me to contact Standard bank recoveries as the details provided to them do not correspond . I tried to explain and convince her to provide me with full details because clearly there is a link because they had my name and surname as well as my employer’s contact number. I raised my concern that it seems someone **********ly opened an account with Standard bank using my details (name and surname and employer number) even though the ID numbers does not belong to me. Still she refused.

I called recoveries department and I waited on the line for 15 minutes and the call died eventually

I then tried the ***** prevention hotline where I was referred to the Legal department. The person I spoke to advised that they could not confirm their records/ assist me or investigate further as the details do not correspond/ insufficient.

My question is where on earth would a ********* provide complete/corresponding/ correct details because that would defeat the whole purpose (to commit *****) I am frustrated that someone out there has my name and surname as well as my employer’s name and contact details.

It is alarming that the bank has the ***** prevention/ reporting line yet they refused to investigate.

I am very angry and disappointed by both Standard bank and LGR attorneys for not taking this seriously. Clearly they are not as serious as they claim to be when it comes to curbing *****.