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Michelle M

1 reviews | Active since Dec 2024

05 Dec 2024, 20:27

Beyond Frustrated!!! Car Settlement Letter

I want to know must I wait the whole December of 2024 before I get my settlement letter for my car? I have been going back and forth with calls and emails with your guys been dealing with your consultant Thabo Mampane and Lebohang Baloyi who have showed zero interest in my matter I was told on Monday the 2nd of December 2024 to wait for 48 hours in which I will receive my settlement letter. Today it’s the 5th December 2024 @20:18 still no letter! Instead I’m busy receiving emails reminding me of the payment arrangement I made on the 6th of December 2024 that I will be paying you guys. I did not make any payment arrangement with you guys you are failing me dismally it’s disgusting at this point! Give me my car settlement letter that’s all I want from you and I want it first thing in the morning on the 6th December 2024!!!

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Replies (2)
LGR Attorneys
LGR Attorneys's reply06 Dec 2024, 05:25
Official
Good morning, 

We confirm receipt of your review and will contact you to resolve. 

Kind regards, 
LGR Inc. 

LGR Attorneys
LGR Attorneys's reply06 Dec 2024, 08:00
Official
Good morning Ms. Mlangeni,

Kindly be advised that the Settlement Letter has been forwarded to your email address following our receipt of same. 

Please accept our sincere apologies for any frustration and/or inconvenience you may have experienced while your account was entrusted to our firm. 

We trust that your Settlement Letter is in order and look forward to you settling your account.

We appreciate your patience and cooperation.


Kind regards,
LGR Inc.