1 reviews | Active since Jan 2021
Wifi
I am having a wifi contract with level-7, am suprised bcs they are saying their handing my account to the lawyers. The email i received it was dat if I don't pay on the 8th my account will be disconnected and I will have to pay 350 for connection. I am promising to pay the 498 that am aware am owing plus 350 connection fee next week, yet they don't agree is the way on how they operate my account will be handed to the lawyers. Even the statement I have received is not up to scratch. Am required to pay 7000 and something and the contract is from 2019, which my contract started 2022 the 11th of January. When I ask why such a lot of money, the explanation I get is that the other money is for equipment. Am told the other money is for other months. How can they charge me other months because my services was disconnected, what am paying for because for September and this month of October we didn't have any access to use wifi. Is the wifi contract not like the dstv contract, when u don't pay ur disconnected, when u pay the connection fee and the monthly installment u continue watching, please help me understand. I don't have a problem continue using level-7 wifi but they should be reasonable and understand their clients. Let them allow me to pay 850 next week Wednesday open my access and continue using their services. Why would I want to pay their equipment for sch a lot of money whereas I don't have wifi services , what would I use their equipment for. They should be reasonable please and try to explain each and everything to their clients before they can sign any contract. Your assistance will be highly appreciated thanks.
