very bad service

I have canceled their contract because they could not provide me with internet for 2 weeks when I moved my internet from one property to another. The reason for this was that they had to verify my account. I have been with level 7 for 5 years. I fail to see why they had to verify my account.

I explained to them that I could not be without internet for 2 weeks. They were not prepared to accomodate me. Thus I canceled

They also expected me to pay a full month for 2 weeks of internet. That is called *****ing. Worst company ever.