Too many hidden costs!!!

I'm really disappointed with the service and business ethics of Level 7 Internet. I've experienced too many hidden costs since switching to their service.

On the day I installed the WiFi, the router had a fault. The team replaced it with a new one the next day, but I received an unexpected quotation fee, which I had to pay along with my monthly WiFi payment.

I made an EFT payment and sent proof of payment to their email on 2nd March (as per their invoice). However, they debited the payment on 3rd March, which resulted in a bounced payment. Now, they're charging me a R98 fee for the bounced debit, which wasn't my fault. They're pressurising me to pay disconnect me if I don't pay immediately( which is ********* cause I’ll be paying for something that was suspended this month) I paid the R98

Additionally, I'll be charged another R150 to reconnect the service. And this is the first month this is concerning!