mD
majid D
1 reviews | Active since Oct 2023
15 Oct 2025, 11:41
the worst isp in SA
clients are black listed even when routers are returned to the isp . and the delay was caused by the courier and they have not even confirmed the receipt of the router which was delivered to there offices
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Level-7 Internet's replyOfficial
16 Oct 2025, 11:11Hi Majid
We understand your concern and would like to clarify that the router return confirmation was received after the final handover date, which led to the account proceeding through standard admin processes.
Any applicable admin fees are being managed by our collections partner. If you wish to take this further, you’re welcome to contact us directly or submit a formal complaint to ICASA, as we are governed by their regulations.
Regards Level-7
We understand your concern and would like to clarify that the router return confirmation was received after the final handover date, which led to the account proceeding through standard admin processes.
Any applicable admin fees are being managed by our collections partner. If you wish to take this further, you’re welcome to contact us directly or submit a formal complaint to ICASA, as we are governed by their regulations.
Regards Level-7
Level-7 Internet's reply16 Oct 2025, 11:11
Official
Hi Majid
We understand your concern and would like to clarify that the router return confirmation was received after the final handover date, which led to the account proceeding through standard admin processes.
Any applicable admin fees are being managed by our collections partner. If you wish to take this further, you’re welcome to contact us directly or submit a formal complaint to ICASA, as we are governed by their regulations.
Regards Level-7
We understand your concern and would like to clarify that the router return confirmation was received after the final handover date, which led to the account proceeding through standard admin processes.
Any applicable admin fees are being managed by our collections partner. If you wish to take this further, you’re welcome to contact us directly or submit a formal complaint to ICASA, as we are governed by their regulations.
Regards Level-7