QZ
Quintin Z
1 reviews | Active since Sept 2018
10 Feb 2026, 22:50
*********** service and constant Address Errors leaving me without Internet
Absolutely fed up with the shocking service from my Internet provider service level 7. They keep on changing my device location back to my old address and because of their incompetency my laptop can't connect to the WiFi at my actual home . I've reported this multiple times , yet the same mistake keeps happening. It is beyond frustrating paying for a service that clearly can't get basic admin right. Sort your system out and start delivering the service your customers are paying for!
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Level-7 Internet's replyOfficial
11 Feb 2026, 08:18Hi Quintin, we sincerely apologise for the frustration caused, this is not the level of service we strive for. We would appreciate the opportunity to further investigate and assist. Please share your reference number or contact us directly with your account details so we can prioritise this.
Best regards,
Level-7 Internet's reply11 Feb 2026, 08:18
Official
Hi Quintin, we sincerely apologise for the frustration caused, this is not the level of service we strive for. We would appreciate the opportunity to further investigate and assist. Please share your reference number or contact us directly with your account details so we can prioritise this.
Best regards,