EP
Engela P
1 reviews | Active since Sept 2025
07 Sept 2025, 09:26
Poor service provider
A year or so ago I would have recommended Level-7 but lately I would not. Last month the internet was also down and they blamed Vumatel while all other ISP had no issues also using Vumatel. Then this month their server also went down, its been 12 hours. And when you enquire via whatsapp you dont get a response.
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Level-7 Internet's replyOfficial
08 Sept 2025, 16:22 Hi Engela
We apologise for the ongoing frustration with your internet connection and for the inconvenience you experienced over the weekend.
We understand your concern about communication and response times, and we are working to improve this so that our clients feel supported and informed during any future disruptions.
We appreciate your patience and understanding.
Regards Level-7
We apologise for the ongoing frustration with your internet connection and for the inconvenience you experienced over the weekend.
We understand your concern about communication and response times, and we are working to improve this so that our clients feel supported and informed during any future disruptions.
We appreciate your patience and understanding.
Regards Level-7
Level-7 Internet's reply08 Sept 2025, 16:22
Official
Hi Engela
We apologise for the ongoing frustration with your internet connection and for the inconvenience you experienced over the weekend.
We understand your concern about communication and response times, and we are working to improve this so that our clients feel supported and informed during any future disruptions.
We appreciate your patience and understanding.
Regards Level-7
We apologise for the ongoing frustration with your internet connection and for the inconvenience you experienced over the weekend.
We understand your concern about communication and response times, and we are working to improve this so that our clients feel supported and informed during any future disruptions.
We appreciate your patience and understanding.
Regards Level-7