1 reviews | Active since Jan 2017
I logged a recent call with my service provider on an issue I have with my internet connectivity.. I've had about 6 or 7 devices which connects to my 2 x routers installed by the same service provider morw than a year ago. Everytime I switch on the tv I have to restart the main router. Everytime I start my laptop, I have to restart the main router. Everytime my kids starts a gaming console I have to restart the main router. If the router is not restarted I cant connect to the internet.. I logged the first call to report this around 22 or 23 April. After a number of mails and requestests pleading them to help me sort this out, all I get is mails to the tune of "I made some changes to....." this happened more times that I can count and it is still not sorted.
This is extremely poor service and I did not expect this from a company that I used to promote. Not sure if thisnwill happen going forward.
At the time of writing this review on 11 May @ 19:24, after I had to restart my router again, the problem is still not solved. This is nothing less than extemely poor service and I'm actually considering to change service providers
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