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shaku M
1 reviews | Active since Nov 2015
08 Nov 2024, 07:05
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I feel like crying no enternet since last night and not getting assistance
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Level-7 Internet's replyOfficial
08 Nov 2024, 10:57 Hi Shaku
We sincerely apologise for the inconvenience you’ve experienced.
Our support team began working with you last night, and due to a pause in communication, we reached out again this morning to continue our investigation.
We believe last night's high winds may have been the primary cause of the issue, and a service call has been created to assess and resolve it fully. Our team’s response time is typically within 24 to 48 hours, and we’ll be in touch via phone as soon as a team is available.
If you have any questions or need further assistance, please don’t hesitate to contact usRegards, Level-7
We sincerely apologise for the inconvenience you’ve experienced.
Our support team began working with you last night, and due to a pause in communication, we reached out again this morning to continue our investigation.
We believe last night's high winds may have been the primary cause of the issue, and a service call has been created to assess and resolve it fully. Our team’s response time is typically within 24 to 48 hours, and we’ll be in touch via phone as soon as a team is available.
If you have any questions or need further assistance, please don’t hesitate to contact usRegards, Level-7
Best regards,
Level-7 Internet's reply08 Nov 2024, 10:57
Official
Hi Shaku
We sincerely apologise for the inconvenience you’ve experienced.
Our support team began working with you last night, and due to a pause in communication, we reached out again this morning to continue our investigation.
We believe last night's high winds may have been the primary cause of the issue, and a service call has been created to assess and resolve it fully. Our team’s response time is typically within 24 to 48 hours, and we’ll be in touch via phone as soon as a team is available.
If you have any questions or need further assistance, please don’t hesitate to contact usRegards, Level-7
We sincerely apologise for the inconvenience you’ve experienced.
Our support team began working with you last night, and due to a pause in communication, we reached out again this morning to continue our investigation.
We believe last night's high winds may have been the primary cause of the issue, and a service call has been created to assess and resolve it fully. Our team’s response time is typically within 24 to 48 hours, and we’ll be in touch via phone as soon as a team is available.
If you have any questions or need further assistance, please don’t hesitate to contact usRegards, Level-7
Best regards,