CV
Capt V
1 reviews | Active since Jul 2014
07 Sept 2025, 08:09
No internet for 2 days!!!!!!! Office Closed?????
Sitting from last night Saterday without internet. No way to get hold of the office as they are closed. So now it is Sunday and still no internet?????? Paying for a service that I am not getting. Running a Guest House with guests upset and leaving this morning. Loosing guests because of this Level 7. Not the first time and must STOP!!!!!!!!
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Level-7 Internet's replyOfficial
08 Sept 2025, 16:01Hi Gerald
We sincerely regret the inconvenience caused by the recent service interruption. The downtime you experienced was due to an area outage that affected parts of Cape Town.
As soon as the issue was identified, our team immediately reported and escalated the fault for urgent resolution. The technicians attended to the matter, and the incident has since been resolved.
We truly apologise for the disruption and appreciate your patience while the network was being restored.
Regards Level-7
We sincerely regret the inconvenience caused by the recent service interruption. The downtime you experienced was due to an area outage that affected parts of Cape Town.
As soon as the issue was identified, our team immediately reported and escalated the fault for urgent resolution. The technicians attended to the matter, and the incident has since been resolved.
We truly apologise for the disruption and appreciate your patience while the network was being restored.
Regards Level-7
Level-7 Internet's reply08 Sept 2025, 16:01
Official
Hi Gerald
We sincerely regret the inconvenience caused by the recent service interruption. The downtime you experienced was due to an area outage that affected parts of Cape Town.
As soon as the issue was identified, our team immediately reported and escalated the fault for urgent resolution. The technicians attended to the matter, and the incident has since been resolved.
We truly apologise for the disruption and appreciate your patience while the network was being restored.
Regards Level-7
We sincerely regret the inconvenience caused by the recent service interruption. The downtime you experienced was due to an area outage that affected parts of Cape Town.
As soon as the issue was identified, our team immediately reported and escalated the fault for urgent resolution. The technicians attended to the matter, and the incident has since been resolved.
We truly apologise for the disruption and appreciate your patience while the network was being restored.
Regards Level-7