PT
Peter T
1 reviews | Active since May 2010
28 May 2023, 08:44
Low Peak Data Bandwidth
Fibre speed used to be good. I am 100 mbs speed. Last night 27th May 2023 from 6H15 my speed dropped to 5mbs during rugby. I WhatsApped their service who asked for screens hot of speed test, speed did not increase. Testing the following morning at 8H30, the speed was back to normal at 100mbs. This proves Level-7 Interned do not have enough data bandwidth during peak.
Helpful (0)
Replies (1)0
Replies (1)
Level-7 Internet's replyOfficial
29 May 2023, 10:15Hi Pieter, Thanks for contacting us when the incident occurred. We have monitored everything on our and and we cannot pick up any faults on the line as you have stated. This could have been an isolated incident. We will monitor your line and see if any other issues arise. We apologize for the frustration caused.
Best regards,
Level-7 Internet's reply29 May 2023, 10:15
Official
Hi Pieter, Thanks for contacting us when the incident occurred. We have monitored everything on our and and we cannot pick up any faults on the line as you have stated. This could have been an isolated incident. We will monitor your line and see if any other issues arise. We apologize for the frustration caused.
Best regards,