Level7 Gets a way with bul****ting the public !!!

Most unpleasant company to deal with , order fibre in September received my router installed did not work had to pay extra for a new cable.Had signal in the room the router was in only .Was told I need 2 extra routers if I want signal .You cant use extenders with their product I was told after installation .The walls are blocking the signal the other fibre interfair with mine ,the house is on different levels all excuses .Cancelled 29 September they refuse to cancel unless I pay R2500 penalty .(egnore the 21days Consumers protection act) Bully you into a contract you cant use .Got mweb Saturday, router came Monday, installed Wednesday .I have signal all over even downstair even thru the concrete.How do you explain that ? Not to mention they lie, they drill a whole on the bottom of my wall stuck the router against the wall at the bottom and then say the whole was there when I complained about the whole .Said I will show photos it was not there .Then change their storie and said I agreed to it .They all stick together with lies manipulate you .Saying I did not answer my phone and did not give them opportunity to fix it .I called back if I missed a call fibre was a priority to have my kids write exams i needed it to work asap.They sent technician out 4 times they all had different stories .They play for time .I made it clear if you cant make it work .I dont want it . Cant use the service yet I get billed 22Nov -30 Nov . It was not working at all I assumed they cancel and switch it off in October .Never the less this is a very short story.