TK
Tiego K

1 reviews | Active since Sept 2026

06 Sept 2026, 15:24

LEVEL 7 WIFI INTERENET ****MING PEOPLE!!!

They are not honest. They are ****ming ordinary South Africans. They'll make you sign a contract so that when you change Wifi Internet you pay them the remaining months. My problem is that when you place a date for a debit order they deliberately go to your account before the mentioned date so that the debit order can bounce and thus charge you an extra R100 Fee. THIS is the second time happening. My debit order is supposed to go on the 1st of every month; they set the debit order mandate for the 31st so that it bounces and they charge you a late payment penalty. When I enquired, they blatantly told Me that they collected money on the 31st and there was no money in my account on the 31st, But then this doesnt make sense because I deposited money on the 31st into my account so that when the 1st comes there is money in my account for them to debit. THEY NEED TO BE EXPOSED

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Replies (1)
Level-7 Internet
Level-7 Internet's reply07 Sept 2026, 07:35
Official
 Hi Tiego, we sincerely apologise for the inconvenience caused. We understand how important clarity around billing is, and we would like the opportunity to investigate this further and assist you. One of our senior agents will be in touch with you shortly to resolve the matter.