1 reviews | Active since Jul 2016
level 7 very very bad service
I have been a cos toner for 3 years, I left the country with enough notice, 2 weeks earlier than expected, account was paid. equipment was returned 2 weeks later as I was not aware to return equipment, the account was handed over for 2 weeks late return of equipment. Then for 1 day correspondance with debt company, from 386.93 it went to 440, I refuse to pay that amount, as they handed me over without notice, they sent letter of demand for equipment which I returned n now want me to pay for the collection of it wen I returned it by paying someone else to go fetch n return, they are just out for money. debt collectors first time I dealt with them n they are just out to make money from innocent ppl, level 7 does not look after it's customers, wen I do come back to country, I will not use them n I will inform all ppl in our complex not to use them
We sincerely apologise for the frustration caused.
As per our policy, equipment must be returned within the stipulated period following cancellation to avoid penalties. We do our best to communicate this clearly. Unfortunately, as the equipment was returned late, the account was automatically handed over, which may have incurred third-party fees.
We truly appreciate your support over the years and regret how this matter unfolded. If you’d like to discuss it further, please feel free to reach out to us via WhatsApp.Regards, Level-7 Team
We sincerely apologise for the frustration caused.
As per our policy, equipment must be returned within the stipulated period following cancellation to avoid penalties. We do our best to communicate this clearly. Unfortunately, as the equipment was returned late, the account was automatically handed over, which may have incurred third-party fees.
We truly appreciate your support over the years and regret how this matter unfolded. If you’d like to discuss it further, please feel free to reach out to us via WhatsApp.Regards, Level-7 Team
