RD
Reynard D

1 reviews | Active since Jul 2019

17 Feb 2025, 21:33

Level-7 the poorest ISP

I could not stress enough on how poor the service and support is that you get from these people. If i could give a negative 100 stars i would. Our inter has been the slowest its ever been and it does not get sorted. They expect payment for this poor service but they do not provide anything near what you pay for. Their packages are mad expensive for low speeds. Im cancelling this **** as soon as my contract expires. Please please do enough research before you decide to take a contract with Level-7 no internet.

0
Replies (1)
Level-7 Internet
Level-7 Internet's reply18 Feb 2025, 10:35
Official
Hi Reynard
We sincerely apologise for the inconvenience you’re experiencing. 
While investigating your WiFi issue, we identified interference on the 2.4GHz band. Our Support team is actively working on your account to pinpoint the specific issue and resolve it as soon as possible.We appreciate your patience and understanding. If you have any further concerns, please don’t hesitate to reach out to us directly.
Regards, Level-7

Best regards,